Fitness Membership Sales Coordinator

Lupoli Companies- Lawrence, MA

Flow Fitness, a division of the Lupoli Companies, is a new, full service fitness facility located at the Riverwalk Properties (directly off Route 495/Lawrence) in one of the beautifully restored historic mill buildings. Although we primarily cater to the business professionals and residents occupying our Riverwalk properties, our goal is to expand our reach to surrounding communities. In joining our team, you will play an integral role in building the Flow Fitness brand within this dynamic and growing "live/work/play" campus.

Summary: Flow Fitness is currently in search of an energetic, creative and enthusiastic Membership Sales Associate to join our fast-growing fitness center team. Excellent customer service is a must; sales experience within the fitness industry is preferred. A passion for fitness and perpetuating a positive and welcoming environment for members and prospective members is paramount as is creating a "take a break from your work day" and/or "reach your health and wellness goals" approach.

As a member of the Flow Fitness team, the individual will place a high value on customer service, create a rapport with prospective members and the Flow Fitness team and be available to existing members. Cross training in all departments is necessary which includes, but is not limited to front desk reception, fitness programming and promotion, as well as the general maintenance and cleanliness of the facility.

Primary Responsibilities:

New Member Sales

  • Creating membership leads and growing our membership base.

    • Offering and registering of One-Week Complimentary memberships

    • Following up on member trials

    • Conversion of member trials

  • Retention of members

  • Processing new members through Data Trak

  • Assist in new member on-boarding

Marketing and Promotion

  • Work alongside the Director to create marketing campaigns to drive sales and brand awareness of Flow Fitness at Riverwalk

  • Promotion of programming through social media portals

  • Be familiar with the use of the Flow Fitness Mobile App

General Duties

  • Front Desk Reception

  • Opening and closing of gym as necessary

  • Helping to maintain cleanliness of the gym

  • Reporting of any maintenance problems to the director

    • Fitness Equipment

    • Locker Rooms

    • General facility


  • High energy and positive attitude a must

  • Excellent customer service skills

  • Passion for fitness

  • Sales experience

  • Strong passion for helping individuals reach their personal goals

  • Innovative; be able to keep up with the current trends in the industry and be able to introduce new ideas in a way that would benefit the gym and the members we serve.

  • Personal Training, Group Fitness, or other certifications within the fitness industry are a plus

  • CPR/AED Certification

  • Social media and marketing skills

Benefits and Perks: Competitive salary, bonus and benefits!

Please send resume and salary requirements to: